Effective Date: [2025/09/30]

Welcome to Link. By using our pharmacy services, promotions, and related offerings, you agree to the following Terms and Conditions. Please read them carefully before making use of our services.

1. Services Provided

Link provides:

• Traditional pharmacy services.

• Monthly Super Saver promotions on selected products.

• Link-branded products.

• A free service to assist customers in making the most of their medical aid funds.

All services are provided subject to availability and in compliance with applicable laws and regulations.

2. Use of Services

• You agree to use our services responsibly and in accordance with these Terms.

• Certain products and services may only be supplied if you provide valid prescriptions or proof of medical aid membership.

• Promotional offers are valid only for the specified period and while stocks last.

3. Medical Aid Assistance

• Our free medical aid assistance service is intended to help customers maximize their benefits.

• While we make every effort to provide accurate guidance, the final approval and decision on benefits remain with your medical aid provider.

• Link will not be liable for rejected claims, policy exclusions, or changes made by medical aid providers.

4. Pricing and Promotions

• Prices are subject to change without notice, except where a promotion period has been specified.

• Super Saver promotions are offered on a monthly basis and apply only to selected products.

• Errors in pricing or product details will be corrected as soon as possible, and we reserve the right to cancel or refuse any incorrect transaction.

5. Limitation of Liability

• Link will not be responsible for any loss, damage, or expense arising from the use of our services, except where required by law.

• This includes, but is not limited to, indirect or consequential losses, delays, or unavailability of products.

6. Intellectual Property

• All trademarks, brand names, product names, logos, and promotional materials remain the property of Link or its licensors.

• You may not reproduce, copy, or distribute any materials without our prior written consent.

7. Privacy

• Your personal information will be collected and processed in accordance with our Privacy Policy.

• By using our services, you agree to the processing of your data for the purposes described in the Privacy Policy.

8. Changes to Terms

• Link reserves the right to update or amend these Terms and Conditions at any time.

• The most current version will be made available.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.